Shipping policy

1. Order Processing

All orders are processed within 1–2 business days after confirmation of payment.
Custom or personalized sticker orders may take up to 3–5 business days for design and production before dispatch.
Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

We currently ship nationwide across Egypt through reliable courier partners such as Aramex, Bosta, and Egypt Post.

Estimated delivery times after dispatch:

Cairo & Giza: 1–3 business days
Alexandria & Delta regions: 2–4 business days
Upper Egypt & other governorates: 3–6 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or high-volume periods.

3. Shipping Fees

Shipping fees are calculated at checkout based on your location and order weight.
We may offer free shipping promotions occasionally. These will be clearly displayed on our website or social media channels.

4. Damaged or Lost Packages

We are not responsible for packages lost or damaged during transit.
If your order arrives damaged, please contact the courier directly to file a claim.
However, we will gladly assist you in resolving the issue.

5. Incorrect Address or Failed Delivery

Please ensure your shipping address and phone number are entered correctly at checkout.
If a package is returned to us due to an incorrect address or failed delivery attempts, you will be responsible for reshipping costs.

6. International Shipping

At this time, Stick Lab ships only within Egypt.
We are working on expanding to international delivery soon.

7. Contact Us

If you have any questions about your shipment, delivery status, or shipping costs, please reach out:

Email: support@sticklabprints.com
Instagram: sticklab.eg
Facebook: StickLab.eg
Hours: Sunday–Thursday, 10:00 AM – 6:00 PM